How can we help you?
Frequently Asked Questions
How do I check my renewal status?
You can track your status using your Application Reference Number in the Status page.
What documents are required for new license?
Citizenship card, medical report, and a passport-sized photo are mandatory.
Can I pay via eSewa?
Yes, we support eSewa, Khalti, and ConnectIPS for all payments.
How long does it take to get the smart card?
Usually it takes 7-14 days after approval. You will be notified via SMS.